Returns & Exchanges
At Apex Titanium, we stand behind the durability and craftsmanship of our premium home goods. If you are not completely satisfied with your purchase, you can return or exchange eligible items within 30 days of delivery.
Initiate Your Request
Log into your account portal or contact our concierge team with your order number to request a Return Merchandise Authorization (RMA).
Prepare Your Package
Carefully pack the items in their original titanium-grade packaging, ensuring all hardware, instruction manuals, and protective inserts are included.
Attach Shipping Label
Affix the prepaid shipping label provided by our support team to the exterior of the box and drop it off at any authorized carrier location.
Inspection and Refund
Once our warehouse verifies the condition of the returned items, your refund or exchange will be processed to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing